Submitted by: varunmr
Complaint Details:
Yesterday (16-Dec-2016) I took uberpool at the time of booking(6:15PM) it showed Rs 125.36. when I reached destination (I left 2km before my destination). I got a message telling a charge of 218.82 deducted from my paytm account. I am helpless I cannot even contest it seems they can deduct what ever amount they like and tell whatever reason they want.
I got a message telling the amount deducted because of surge charge. I was extremely disappoint and raised a request with uber but they were not helpful they told what they did is correct which doesn’t make any sense. I am removing the app and planning on going ahead with raising complaints wherever possible