Submitted by: girjesh1310
Complaint Details:
Dear sir,
I am using free charge wallet with (Mob 9229999225 and email id shalusuryawanshi23@gmail.com) & loaded rs.10000 in my wallet after loading during performing withdrawn operation by free charge apps it generates error message “wallet request error” thereafter i contact to customer care they replied you cant perform withdrawn operation so i request them to refund my amount back to my source account they acknowledge that your amount
Initiated a refund of rs.5000+5000 on 3-12-2016 against the order id oc-4258410586-1479713556170 and oc-134383319-1479713839422 and will credit in you account within 5-7 days but 15 days overed still amount not refunded to my account as well they are not answering to my email now.
I call (02240363031) company so many time and email (Care@freecharge.in) also but there is no reply
Therefor it is requested you please do needful against free charge