Submitted by: kumudranjan2015
Complaint Details:
Dear sir,
Myself kumar ranjan having the no 9334312923 had given my no for porting in airtel on 24th oct 2016, after that on 28 th of oct 2016, i visited kanke road, ranchi reliance outlet, where one of the ladies empoly was there, i asked her to kindly tell me the outsatnding amount of this no, she told me that around 60 rs was there, i didnt have to pay the money, after that i go from there, she transfer my no to any other person, after that in late night one of the empoly had inform that i am going to block the no, because your no had given to someone. (This is the major mistake had done by reliance outlet, kanke road, ranchi), after this my porting process was not processed due to this reason only,
Today i visited the outlet and i asked that after your mistake i have to purchase the sim at the cost of 100 rs, again i asked that y have to pay the outstanding amount whatever is there till porting because no blocking, outgoing baring is totally unauthorized without the customer concern,
I asked the person that kindly pay the outstanding amount agianst this no, but it only paying 100 rs but my total expenditure is 350 (250 till porting+ 100 rs sim purchased from patna)
He denied and tell (Go to consumer court, dekh lange tumhe jo karna hai kar lo)
Shamless job by reliance.attaching the payment slip and sim purchase reciept also
If y take action then well, after that i can move forward with this issue. My alternate no is 8987789075, 9334991512.
Thank you