Submitted by: Sangzuala Fanai
Complaint Details:
Hello, I have order a mobile phone from shopclues. Order id 103921640. But the order is cancelled and refund process is done through citrus pay. But i didnt get the refund after telling me it was credited to my account. Please solve my problem. Ref. No 75503726344010487665406 Dated:8/12/16
Here is the sms i got from citrus pay:
Transaction of INR 5699.00 at Clues Network Pvt Ltd dated 08/12/2016 has been
refunded for INR 5699.00 vide Ref. no 75503726344010487665406. Please get in
touch with your bank in case of non-receipt of credit within 10 days.