Submitted by: Suchita Kamble
Complaint Details:
Hello,
On 11/12/16 I took abus from Kalla Shivaji chok no. 007759 at 19:51:22. Before getting in the bus I asked the driver if the bus will take me to Ghansoli railway station and he said yes. When I asked for ticket for Ghansoli he asked me “Ghansoli naka or station” I told him I want to go to station.
After a while I noticed the driver take a turn at rabale after we had crossed Airoli station. He travelled in the interiors of rabale for quite some time and wen he came on the main highway my stop was missed. When I enquired the driver he said he was new to the road and the conductor started making lame excuse. I was new to the road myself and petrified as no person was on the road and the conductor was asking me to get down in the middle of nowhere. As a women I felt insecure to just get down. So I told him I won’t get down here take me to the rickshaw stand atleast. But he dint know where it was so I got down at koperkhairane railway station still having no clue where exactly I was until a rickshaw walk guided me. Am very disturbed by the public transport facilities and the manner they talk to us. Please take a note of the matter.
I hope this letter help improve the state of the services and that no women feels the way I felt that moment of my life.