Submitted by: Anirban Dubey
Complaint Details:
I had placed online order ( order no 110 ). The delivery boy called my wife and said to collect the ordered materials from ISM Chowk Dhanbad saying they cannot go to deliver beyond this point. When the order was placed the Address was clearly mentioned. When processing the order why did the staffs not inform about the same. Now they says that the order will be cancelled and refund will be made only after 8 days. There is no male member at residence to collect the same. This has caused mental harassment as I am out of station and ordered online as today was my daughters birthday and she is heartbroken now. Why they accept orders when they cannot provide service. Also please arrange to pay the interest for the number of days the company will be holding my money.