Submitted by: Rajat Chadha
Complaint Details:
I made a transaction of Rs14000 to my Paytm wallet. Which i Cancelled later. I Received an email about the refund in my account in 7 days.
Next Morning i received an email from paytm quoting a ARN/RRN no. about successful refund in my account. I have been checking since then till today. amount hasn’t been credited yet. I have been in conversation with paytm over email wherein they are stating the same thing that amount has been credit from our side. If it doesn’t credit in your account it will be back in paytm wallet.
This is what i received “Paytm has refunded INR 14000 to your bank under order 2289253271 on 29-11-2016 and your bank has shared a reference number (ARN or RRN No.) 74766516334647373263689 as a prof of successful refund with us.”