Scam or fraud: Samsung — Unethical behavior when complained regarding the dysfunction of television

Submitted by:  K_moorthi

Complaint Details:
LED 3D TV(46inch) was brought in Saudi Arabia in the month of September 2015.The electronic item malfunctioned in the month of august 2016. We complained to local customer care and some workers were to sent to see what the problem was.But no one was able to provide the solution and seems like every one is behind the money.After their visit the condition of television became worst.People who are sent to look after the problem doesn’t understand the problem but they act like they know how to solve it.They just play for sometime with the settings in TV and walk away.We never expected such a worst response from such a reputed company.We are highly disappointed.It would be better if some solution is given for us.

Comments

comments