Submitted by: somishetty asrith
Complaint Details:
I have bought a tommy hilfiger watch in 31st july, 2015 and paid the warranty for 5 years. But the watch is troubling me for the past 8 months. i have submitted the watch to 3 service centers and they all have kept it for 2 months each at their service center saying we have to send this to bangalore and get it repaired. But all the times i have taken it back its still doesn’t work.
I have almost paid 9000/- for this watch but not even a month it has given me the satisfaction. I have again submitted the watch in world of titan at kottivakam, chennai on nov 20, but till now no once has even responded to me even though i have called your customer center plenty number of times.
I am fed up with this worst ever service from such an esteemed organisation.
i had one of your assistant ROSE calling me up for repair but how many times ever i call her up she is not lifting the call.
Please help me in this regard. the watch is just lying the service center just from last 15 days but no yet response.