Scam or fraud: Airtel — Cutting talk balance

Submitted by:  Hem Chandra Jha

Complaint Details:
Hi,
Three week ago I had given complain that mine mobile balanced cut without talk and than resolved. Now I filled 220 rupees talk time to my wife mobile no. 9631137815. The next day without talking they nil the account balance on 12/7/2016.

This is very dangerous practice. We had medical emergency in home and she is not able to call anywhere although she had balance. Only due to airtel fraud we have to suffer immensely.
I wanted to know what is the solution for these kinds of fraud everyday we have to deal with. Than wasting time and our money and resources. Seriously these companies are made for doing this.

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