Submitted by: Debasis Baroy
Complaint Details:
I had purchased Acer ES1-571-P4ZR laptop on 25/09/2016 and it was promised to me the kit will be dispatched within 12 days but this was not. Then I went to the shopping mall and was informed the kit has not reached yet and expected to be delivered in next 7 days. It’s been 1 month from the last conversation and I have not got any revert from them. Also I would like to inform this product was miss sold to me as when I was purchasing the laptop, I asked the sales person there, that is it Diwali offer or not as I was looking for best offer and I was informed the Diwali offer has been started, but this was wrong. As when I visit there to enquire about my Accessories Kit in Diwali time, I saw the price of the same Laptop has been reduced by 2500. It’s a huge loss for me.