Submitted by: sunilmanikantan5
Complaint Details:
Hello,
I gave my iphone 5 for screen and speaker repair to justlikenew repair. Pick up it self took a month, my initial call was on sep 17 and my mobile was picked on nov 11. A man named manjunath (Mobile number: +91-88618 41459) picked up my device. My device was delivered on nov 15 without doing any repair. I was surprised to see my device with the same condition. I was charged 2900 inr for doing nothing. I called up the customer care and raised my concern. They asked me to return the phone, so they could fix the device. This was on the same day (Nov 15, 2016). After which i haven been following up with the customer care with no updates. I received my device on dec 7, 2016. Device still looks the same with some minor changes. I told the delivery guy that i will make the payment only after checking the device.
Surprisingly bangalore operations were pestering me to make the payment and made about 6-8 calls. The women i was talking from bangalore was rani and was very rude behaviour. She was yelling on the phone and probing to get the customer annoyed. Very bad communication and frustrated because of the not making the payment. I kept my calmness and disconnected the phone.
Anyway as a customer i made the payment and i believe, have to run around with the same people until i fix the my device competely. Not advisable i guess…
I am sharing the phone picture for your reference. Please do not go with justlikenew repair.
To be honest i should have read the review before giving it. I made a mistake and giving you all the heads-up