Submitted by: caarchanabakshi@gmail.com
Complaint Details:
My name is archana bakshi. I had enrolled for cfa level 2 classes in november. It has been more than a month since i have submitted my refund form to rachna nagpal and mr. Alankar srivastav of edupristine, delhi. R/ma’am
My refund has been long approved as told to me by mr. Alankar and the staff of edupristine, delhi. I have been calling to contact mr. Alankar for the past 10 days but he has not been responding to my calls. Lately, the staff who pick the phones are lying around sometimes by saying that he is in a meeting and sometimes he is on leave. Today i was told he is in office in a meeting and in the evening was told that he is on leave for the past 2 days. I am also not being reverted on mails or text messages sent on his number.
The employees are saying everyday that they will make the refund tomorrow morning but their tomorrow never comes.