Submitted by: ashischatterjee
Complaint Details:
Sir
I have booked Six Ticket through irctc from Puri to Howrah by 12838 PURI HWH EXPRESS on 29TH November 2016. PNR.No.6158991452 date of journey 19th February 2017.
Although I choose two lower berths for Senior Citizen preference option but surprisingly the system allotted me all three alternative no seats with upper berths.
Now I am very much afraid how my 73 years old father and 63 years old mother will avail the upper berth who has acute knee problem.
Will you please re-allot at least two Lower berth for my wife and oblige.
Regards
Ashis Kumar Chattopadhyay
PNR.No.6158991452