Submitted by: pradipchiriveni
Complaint Details:
Hi, I booked the Courier on 15/11/2016 to Sukuna, PIN: 734009 and the AWB# H56837311, since then it has not reached the Destination. When i had called the “Matigara Branch” on Contact # 9749077197, their response is completely Idiotic. I Had Called 10 Times and each time he says that he is going for a Meeting and Can’t talk now. This is Completely Idiotic. I never expected that DTDC has such poor Customer Service and negligence. If the Area is not Serviceable for Courier then it should not be taken at the time source place only but people should not stop the Courier in middle saying the area is not serviceable. I am completely not happy with the Service done by the DTDC and also will spread the news of not using any services of DTDC to my friends and Colleagues as well.
Revert to me ASAP, I am waiting for your updates.
Regards,
Pradeep Chiriveni
Mob: 9966608995
pradip.chiriveni@gmail.com