Scam or fraud: Gujarat State Road Transport Corporation [GSRTC] — Refund refund of my ticket

I reserved online ticket from e-gsrtc online booking.my ticket did not confirm but payment of my ticket cut from my bank account.so please refund my money as soon as possible in my bank account.my transaction id : S19335893 .
Transaction description : PGDR/GUJARAT STATE ROAD TRA / 30-11-2016 21:47:03/S
My bus route is BARODA CENTRAL TO MORBI NEW
My mobile number is 9427082619