Submitted by: GayathriRL
Complaint Details:
I am a regular commuter by Ola share cab. When the share pass was offered by Ola we have taken this and found that the excess amount that paid just goes down the drain.
Because the fact is that when I need to book a cab in share – there would be none available. Last month I hardly got cab for 5-6 times in a whole 1 month period.
Best thing is neither U get cab, nor U have any option of pre-book cab at a specified time (as we travel every evening at 6.15 pm – pls note it is charged extra for prebooking) and the money you paid for SHARE PASS MONEY DOES NOT CARRY FORWARD to next month. ALL IN ALL – CUSTOMER IS AT LOSS. NEED REASONABLE ARRANGEMENT FOR THE MONEY WE PAY.