Submitted by: Dilpreetkaur
Complaint Details:
Hi,
I would like to bring to your attention the pathetic customer services which is being provided by your DST’s in Hyderabad.I have portable by number from Airtel to Reliance for my number 9000680855 thinking about the customer services which is being provided but I was wrong, first I was confirmed that I will be receiving my SIM but I dnt receive after 4 days I personally went to Store paid my amount and collected the SIM.
Then my SIM got activated, but again it got disconnected due to some miscommunication then again I provided documents but it has been 20 days but still issue has not been resolved.
I have been following up about this issue to three people named Kajal, Santosh and their supervisor Rahim but they also dnt provide any resolutions instead they have blocked our numbers to avoid our calls and now they are not answering calls.This is the kind of customer service I have never expected from one of the top service provider.Below are the number from DST with whom I have been following up.
7569088712
8099273032
Your immediate help on this matter is really appreciated.kindly look into this matter and try to resolve the issue at the earliest providing better customer service.
Regards,
Harpal Singh
8886440855