Submitted by: sudhirdharadhar
Complaint Details:
I had purchased a pack of Rs. 47 for my prepaid mobile no 98212 86263. This pack entitle me to 1GB of 4G data, all reliance to reliance calls free, other calls at 0.01 paisa per second. These 3 benefits with a validity of 28 days.
Reliance has sent me an SMS stating that they have recharged my account with only 100MB data for 7 days. NO OTHR BENEFITS.
This is NOT the first time. I have experienced this during my last recharge on 1st June.
My question: Why am I made to pay for the calls/data usage during the days when the activation has not taken place; the services for which have been debited to my account.
Best,
Sudhir Dharadhar