Submitted by: Jinhle
Complaint Details:
I added money in my Paytm wallet in order to send somebody.but It was not send. Then I choose the option of refund to bank.after that within 3 day I received a message from Paytm that my money is refunded but when I check my bank account I was shocked. I haven’t receive my cash back in my bank account.Paytm said that they have refunded money.but its not true.I sent mails to Paytm many times but there is no response.please refund my money..
Even in the message there was also a reference no. About which Paytm said that in any query contact with you bank with this no. But when I contacted with my bank.they said its not our problem, go and contact with Paytm, if the refunded then you will get you money back.