Scam or fraud: Craftsvilla.com — Unable to deliver product and no refund also provided

Submitted by: baldhaparesh

Complaint Details:
I bought product from craftsvilla.com on 02-Mar-2017 vide transaction id:104166861.
After 10 days on 12-Mar-2017 I received email from craftvilla stating that product that I ordered is not in stock with them hence they are refunding the money in 03 days.

As on today 24-Mar-2017, still I have not received the refund back.

I think craftvilla company is a fraud company and cheating the customers. My questions are:

1) If you don’t have stock then why do you accept the order and payment ?
2) Why After 22 days still refund is not given back ?

It is just take the money from customer and enjoy the amount. A false & cheaters company. Pls don’t buy and waste your time on this company.

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