Submitted by: Vinay Twt
Complaint Details:
I have purchased a pre owned car, 2010 model, (36, 000kms drove) from Chawla motors, pitampura, New Delhi on 24/oct/2016 at the cost of 2.6 Lakhs. The car was looking very decent from outside was okay during test ride so we took the car & made the full payment through NEFT. he issued selling letter, original bill of the car, & expired insurance records.
He told us that RC transfer would take around 15 days & after that we can renew the insurance. so, we took the car home. when we called after 15 days & asked about he RC he asked to wait a week or so & this continued to happen for 3 months & after that he finally gave us the new RC.
During these 3 months the i was not able to drive the car because of 2 main reasons, 1st: The insurance was expired & without the RC it can’t be renewed.
2nd : The fuel tank of the car was broken+ the fuel pump was not working & the cap of fuel pump was broken. I found out this problem when a day when i was shifting the car to a different place & suddenly the pickup got very bad it developed ignition problems.
I checked with the local mechanic & then he found out these flaws.
After getting the RC, i got the insurance & PUC renewed & then went to service centre to get it repaired & just by chance i asked the advisor to check the service record of the vehicle to cross check if the car was accidental. (Dealer told me that it wasn’t) & i was shocked to hear that the car met with 3 accidents during 2011-2013 & the last entry was at 90k kms.
That’s how i found out that the dealer manipulated the odometer & reduced it to less than half.
The dealer is posting many ads on olx with different username and pattern is same with all the ads.
If olx is willing to look i will provide the details of all current ads