Submitted by: anandvyas1971
Complaint Details:
I have ordered a sweat slim belt on phone call received wrong size of the belt and now company is neither replacing with the correct one nor refunding the amount Rs.1490/- paid on COD. my order number is HS1272 awb number is 938410133980. Again and agin reminded to the customer care executive on the mobile number 9911946669 but no response given by the executive every time confirming my address and saying the same will be replaced in next two days, but sorry to say still not done. 4 times i have reminded through sms regarding my complain but not resloved. i have also mailed to the mail id provided on the web page pof the company i.e. info@haomestore365.com but the said mail does not exist it means the mail id printed on the web page is also not correct and the company is misguiding the consumer. my humble request is to you kindly check my complain and if found correct please help in refund of my 1490/- provided to the company through COD. The entire case is seems to be fraud has been done with me.