Submitted by: Apoorva Chandna
Complaint Details:
I recently visited Pantaloons and shopped for 12.5k and paid through FreeCharge when the store manager said we have a 20% Cashback. But FreeCharge didn’t give me the Cashback stating the offer was withdrawn 2 days prior to purchase. The store manager forced me to pay from FreeCharge and not use Paytm taking away my opportunity for Cashback. Pathetic customer service at Pantaloons. Never visiting again.