Submitted by: Rittu Chawla
Complaint Details:
Last Sunday, due to voltage fluctuations my tata sky set box got damaged and I immediately called their customer service department to send the technician. There was no response for the next 2 days, then I called them again and finally they could manage to send 1 of there most untrained expert to check the setup box. Acc to him, the internal wires are burnt and he need to replace the set up box immediately. Going by his words, we asked him to replace it asap. Till then, we have been following up with there customer support department but no 1 is responding and that person is not picking up the call since past 7 days.
Guys, these companies are really fraud and they send the untrained professionals to your place to mislead the customers.
I am stuck now just because of the yearly package subscriprion service I availed from them.
Never go by their words and never subscribe to @Tata sky offers or any other services.
And, Beware!!! Next time u bring tata sky set up box at ur place.
They really harass their customers.