Submitted by: ranu9490
Complaint Details:
Hi Team,
Claim no :- 13680242
Really disappointed after submitting all the relevant documents n sent my entire medical file but nit getting proper respond from the Medi Assist. attached are the some documents which i had sent to Mediassist. Whenever i am calling to customer support of Mediassist advisor doesnt have sense how to speak with customers nor escalation team have sense how to speak, Last Wednesday 18th January’17 i got the confirmation from one of escalation team person, that nothing is pending from my end issue is with Mediassist end we didnt forwarded ur doc for approval. now when i am calling after 1 week mediassist team asking more documents from my side really pathetic service.