Submitted by: ashishaleo
Complaint Details:
My parcel was sent on Nov 21 from Patna to be received in Bangalore Electronic City. Today, the date is Nov 28 and I have still not received my parcel. Not even a call has been made to tell me the status of my parcel.
The website is equally pathetic. My consignment’s status showed delivered on Nov 26. I checked with my Office mailroom and they have not received anything for me. When I checked the website again on Nov 28, status shows under process. Such a waste of a service providers these guys are.
I spoke to the Manager of the nearest First Flight office in Huskur Gate. Instead of looking to provide a solution or look to deliver the parcel asap, he was looking to give very very very lame reasons for the delay. Reasons like no power in office, wrong consignment number mentioned are some of the reasons of delay from their side.
Such service is absolutely not acceptable and I would never suggest anyone to use FirstFlight services EVER again. A normal post in post offices are much much faster.