Submitted by: Anna Senrung
Complaint Details:
Sansui LCD TV model SAN32HB-NFA. Complaint reference No.: DEL1911160405.
The problem with the TV was that it takes a lot of time to switch on the TV and once the TV is on, the picture was not coming but only the sound was audible. Gave my complaint and when the engineer came, he stated that the TV needs to be taken to the workshop to ensure that every part is in good condition.The TV was taken on 21st Nov. 2016 and returned on the 25th Nov. 2016. When the TV was switch on, the picture appear to be fine but there was problem with the sound. The engineer said that it was the set-top box of the cable. Within one hour of delivering, when the TV was on, it was not functioning. I have paid my complete service payment of Rs. 5000/-. I really want to say from the bottom of my heart that Sansui and the service provider both sucks and will never ever buy it nor recommend it t anyone.