Submitted by: Rohan panchal
Complaint Details:
I have been activated my prepaid sim to postpaid and same was activated by 2nd of Jan and I was told that you will receive 3 gb internet pack and same was not received. Been trying to connect to various customer care from last 3 days but still my problem is not solved. And I am tired now calling on 198 number but no reply and solution is given.
Not accurate activation information was informed. I have been said that I will receive 3gb internet but same was not received, in after calling every day same was not rectified and I was cheated by the company and now they r blaming me saying you have to sort your own problems we can’t do anything now. Talk to our executive and call 198 and even after doing the same I have not received a clear information about my internet package.
I expect it to get it solved soon.
Thank you