Submitted by: Parthapratim Khan
Complaint Details:
I booked with Air India for three persons from Leh to Kolkata on 17 Oct, 2016.Our journey date is 27 August, 2017.Our PNR is J6920.E-ticket numbers are 098-1122954136, 098-1122954137and098-1122954138.Our journey consists of three flights AI-449(from Leh to Jammu), AI-9614(from Jammu to Delhi) and AI-20(from Delhi to Kolkata). But we have come know that Air India has cancelled/rescheduled AI-9614 making it impossible for us to catch AI-20.If it be so how they could issue such a ticket for Leh to Kolkata.I find that on 27 August, 2017 Air India has a flight AI-446 from Leh to Delhi.We requested them to accommodate us on flight AI-446 so that we could catch AI-20 as per our itinerary.But so far their call centre executive failed to offer us any suitable satisfactory solution.