Submitted by: shaik. ismail shariff
Complaint Details:
Sir I’m a customer of state bank of india. Since from 20 days I have been calling customer care to enquire account related information and also for complaining some issues.. Anytime I wish to call, and IVRS are hold ours calls for longtime and ends the calls itself without any interact. If it happens like this what should we do customers when we want block of cards, pin change related and some etc. It is ridiculous. We are ashamed to hold our accounts and relationship in your banks.
kindly look this matter and do needful rectification.