Submitted by: K. Mani
Complaint Details:
Dear Sir / Madam,
Kindly note that I have purchased Sansui Colour TV in the year 2001, till now there is no repair at all, due to this aspect I have purchased 32 inch LED TV in the month of May -2015 but yesterday ie 27/12/16 my LED got repaired. I have complained to customer care centre at Tambaram (Chennai), their service Engineer came today, he says “PANEL” problem, panel to be change.
He informed to Customer service centre, they called today afternoon they are saying for panal replacement cost is Rs. 22, 000/-, I am very surprised, because I have purchased TV in the year May 2015, TV is working for 18 months, that product was made in duplicate .
Kindly replace the my LED TV or Panel otherwise I will apply consumer Court for compensation & I will apply in Supreme Court for huge compensation & all Sansui brand ban in India due to Duplicate product is making by Sansui Company .,
Please take immediate action for replacement of TV or Panel, I am giving time for 3 days only.
Regards,
K. Mani.
No: 338 / B,
Easwari Nagar Extension,
Near SBT Company,
Selaiyur Post,
Chennai 600 073.
Mobile No: 7567872275
Mail : MANIK@LNTECC.COM