Submitted by: SanjeevsinghGill
Complaint Details:
Hi,
Still waiting for the refund no transaction shown in bank statement. Now, its more than 8 days still waiting for the refund
Regards
— forwarded message —
From: help@snapdeal.com
Date: wed, dec 28, 2016 at 5:24 pm
Subject: refund not initiated
To: “sanjeevsinghgill06@gmail.com”
Hi sanjeev,
Greetings from snapdeal!
Thank you for your query regarding a refund for prestige gtm04 black 4 burner glass manual gas stove.
We are pleased to confirm that a refund of rs. 4, 464.00 initiated on (20/12/2016) will reflect in your bank account within 4 working days.in case you do not receive the credit in your account within 4 working days, please contact your bank. Thank you for your patience and cooperation.
We look forward to assisting you further.
In case of any further assistance or clarification on this issue, please reply to this email.
Assuring you of our best services always,
Yours sincerely,
Customer service team – snapdeal.com
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— forwarded message —
From: sanjeev singh gill
Date: sat, dec 24, 2016 at 1:46 pm
Subject: refund not initiated
To: help@snapdeal.com, info@snapdeal.com
Hi,
Refund successful: sanjeev singh, we’ve refunded rs.4464 for your prestige g. Refund reference number is ‘104504’.in case amt. Doesn’t reflect within next 3 business days (Excl. Sat/sun), pls contact your bank and share this ref. No. Team snapdeal
This message received by your side on 22/12 but still waiting for the amount to be credited in my account
Kindly confirm
Regards