Submitted by: rajneeshzen
Complaint Details:
Hi,
I had placed an order on 16th Dec 2016. I made payment too for Rs. 550/-, but soon I received an sms that my order was unsuccessful. Since then I am continuously following up with Dominos customer care team, but no response so far.
Every time I contact their customer care, I receive and email and sms mentioning reference no. (2113552, 2113620, 2140078, 2167661). I have been informed that someone will get in touch with me in next 24 hours, but so many 24 hrs passed, neither I received any call nor my money refund.
Please refer attached,
– screenshot of mobile app indicating that my order was unsuccessful
– screenshot of mobile app and sms, indicating all reference numbers which I get from customer care team every time when I contacted them for my concern.
Please look into this and do needful urgently.
* Registered Mobile No: 8527097968
* Date of Order: 16 Dec 2016
* Resolution Required: Money Refund
Regards
Rajneesh Verma
+91 8527097968